Terms & Conditions

VeggieFal – Fresh Fruits & Vegetables Delivery

Last Updated: 14-March-2026

Welcome to Veggiefal.com. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website and placing orders through Veggiefal.com, you agree to these Terms & Conditions, our Privacy Policy, Cancellation & Refund Policy, and any other policies published on the website.

If you do not agree with any part of these terms, please refrain from using our services.

2. About VeggieFal

VeggieFal is an online platform that provides fresh fruits and vegetables delivery to customers in selected service areas.

Head Office
Behramal, Jharsuguda, 768202

Working Hours
Monday – Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Phone: +91 77490 24271
Email: falveggi@gmail.com

3. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years old.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

4. Product Information

VeggieFal strives to provide accurate product descriptions and images. However:

  • Fruits and vegetables are natural products, and variations in size, shape, color, or weight may occur.

  • Images shown on the website are for illustration purposes only.

Actual products delivered may slightly differ due to natural variation.

5. Pricing

  • All prices listed on the website are in Indian Rupees (INR).

  • Prices may change without prior notice depending on market availability and seasonal variations.

  • Final pricing will be displayed at the checkout page.

6. Orders and Acceptance

  • Once you place an order, you will receive an order confirmation.

  • VeggieFal reserves the right to accept or reject any order due to stock availability or operational limitations.

  • If an order is cancelled from our side, the full amount will be refunded.

7. Delivery

VeggieFal aims to deliver orders within the scheduled time. However, delivery times may vary due to:

  • Weather conditions

  • Traffic

  • Product availability

  • Other logistical issues

Customers are requested to ensure someone is available at the delivery address to receive the order.

8. Cancellation and Refund

Cancellation and refund requests are governed by our Cancellation & Refund Policy available on the website.

Customers should report issues such as damaged products, incorrect items, or missing items within the specified time frame mentioned in that policy.

9. Payment

We accept the following payment methods:

  • Online payments (UPI / Debit Card / Credit Card / Net Banking)

  • Cash on Delivery (if available)

VeggieFal uses secure payment gateways to process transactions.

10. Limitation of Liability

VeggieFal shall not be liable for:

  • Indirect or consequential damages

  • Loss due to delays caused by unavoidable circumstances

  • Natural variations in perishable goods

Our liability, if any, shall be limited to the value of the product purchased.

11. Intellectual Property

All content on this website including:

  • Logo

  • Images

  • Product descriptions

  • Design elements

are the property of VeggieFal and may not be copied or used without permission.

12. Changes to Terms

VeggieFal reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page.

Continued use of the website after updates indicates acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Jharsuguda, Odisha.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

VeggieFal

Head Office
Behramal, Jharsuguda, 768202

Phone: +91 77490 24271
Email: falveggi@gmail.com